Frequently asked questions (FAQ) within the official Ideal Standard International Spares website

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Frequently asked questions

FAQ's >
		VC (Basins, Pedestals, Pans/Bowls, Cisterns & Bidets) :
		How do I stop water running into the pan
		How do I remove my cistern lid from the push button cistern?
		I have cut the rods / bars on the push button too short
		How do I know what model of cistern I have?
		How do I remove my flush valve?
		How do I disconnect my toilet cistern?

		How to :
		How do I install a siphon / lever cistern?
		How do I installing a flush valve / push button cistern.?
		How do I replace a worn diaphragm?
		How do I replace a sealing washer?
		How do I install a dual push button?
		How do I replace the inlet valve seat for a low pressure instillation?

		Acrylics (Baths & Panels) :
		How thick are Acrylic baths?
		My concept bath waste will not stay down?

		Brassware (Taps, Mixers, Fillers, Plugs & Showers) :
		What does PBV mean?
		What does CTV mean?
		What is a Click Cartridge?
		My showerhead is leaking; what should I do?
		My shower head has split; what should I do?
		How do I get into my shower head to clean it?
		Can I change my ceramic disc to washer valves?
		What lengths are our shower hoses?
		What is a "Divertor"?
		What is a "Monoblock Fitting"?
		What are "Pillar Taps"?
		My shower will not get hot enough?
		My taps are leaking do you know how I can stop this?

		Shower Enclosures (Trays, Screens) :
		My seal on my curved screen has gone green or cracked
		The Shower seal I have received for my curved screen is straight.
		How can I adjust my shower screen?
		How can I adjust my shower enclosure?

		Other (Toilet Seats & Accessories) :
		Can I buy seat hinges separately from the seat?
		Can I buy seat buffers for my toilet seat?
		My seat hinges have gone rusty - what should I do?

		General :
		How can I tell what suite i have?
		How long is your guarantee on Spares?
		I am unable to find my product on your website, how can I identify my part?
		Our admin & postage & packaging charge (delivery charges)
		What is the telephone number for customer services?
		I have a product/colour you no longer make, where can I find a supplier for this?

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